How to safely use GoFundMe
Safety tips for GoFundMe organizers
Transparency is key
Make sure to tell donors who you are, why you’re raising funds, and how the funds will be spent. Learn more about what information to include in your fundraiser to bolster donor confidence and set your fundraiser up for success.
Your funds are secure
We work closely with our payment partners to make sure your funds are protected. Much like banks, we check to make sure all of the payment account details belong to the person, organization, or non-profit that should be receiving the funds.
Want trust? Get verified
Learn how to verify your GoFundMe to give your fundraiser credibility and ensure a safe crowdfunding experience.
Protect yourself
Keep your information safe by never posting your email address, phone number, bank numbers, or any other sensitive details in your fundraiser story.
Safety tips for donors
We’re looking out for you
Our top priority is a safe, seamless donation process. To achieve that, we employ state-of-the-art fraud-prevention technologies and a team of dedicated specialists working to protect you around the clock.
Get to know the fundraiser before you give
Read about the transparency guidelines that we urge all organizers to follow for an idea of some key questions to ask yourself.
If you still want to know more about a specific fundraiser, contact the organizer directly by clicking the icon next to their name on the fundraiser.
Backed by the GoFundMe Giving Guarantee
The GoFundMe Giving Guarantee is our money-back donor protection guarantee. We guarantee you a full refund in the rare case something isn’t right.
You are making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness—by protecting your donation. Donate with peace of mind. Only on GoFundMe.
Still have questions
If you still have questions about an organizer or a fundraiser, just contact us. Our team is here to help.
Safety tips for beneficiaries
How GoFundMe helps beneficiaries
We employ proprietary technologies and a team of specialists to identify fundraisers raising money on your behalf. We’ll proactively reach out to your organizer to ensure that you’re able to receive your funds.
We deliver your money quickly and directly
We work closely with our payment partners to make sure your funds receive financial industry level security.
Need help? Contact us. Our team is here to help you access your donations around the clock.
Learn about what makes GoFundMe the safest place to give, how we determine fraudulent activity, and how to report a fundraiser.