GoFundMe Giving Guarantee
We guarantee you a full refund in the rare case something isn’t right
Your donation is protected
Every time you donate to someone on GoFundMe, you’re protected.
Year-long protection
Donations of any amount are covered for one full year after you donate.
Worldwide safety
Your donation is protected, wherever you donate from.
You’re covered by our money-back donor protection guarantee.
You are making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness – by protecting
your donation.
Donate with peace of mind.
We’re here to help
Fortunately, fraud on GoFundMe is rare. Our team of Trust & Safety experts proactively monitors our platform for any form of misuse or abuse and investigates all reported issues. If you suspect fraud, please submit a claim.
Here’s how it works:
Submit a claim
Tell us why you believe your donation is being misused.
Reviewed by experts
Our Trust & Safety team will investigate your claim.
Receive your refund
Refunds will be processed in 3-10 business days.
Read the full GoFundMe Giving Guarantee
Have any questions?
Read through commonly asked questions or contact our Customer Care team through our Help Centre.