Last Updates: 17 March 2025
These SMS terms of Service (the “SMS terms”) govern the provision, receipt, and delivery of text Message by or on behalf of GoFundMe Inc. including its affiliate such as Classy Inc. (collectively GoFundMe, “we”, “us” or “our”). Depending on the consent you’ve provided, our text messages (the “GoFundMe Texts”): (1) provide you with information you requested from us; (2) respond to your support questions and other enquiries; (3) provide updates related to transactions or fundraisers you’ve made through us; and/or (4) provide you with marketing or promotional content that may interest you. Undefined capitalised terms shall have the meaning set forth in the GoFundMe Terms of Service.
Agreement and Consent to Receive GoFundMe Texts
You can provide us with your consent to receive GoFundMe Texts in multiple ways, such as by providing us with your phone number on the Services, through communications or transactions with us, or by opting into receiving marketing GoFundMe Texts. By providing your consent, you agree to these SMS Terms and GoFundMe’s Terms of Service and Privacy Notice.
By providing consent, you authorise us or our service providers to use automated or nonautomated technology to send GoFundMe Texts to the number associated with your consent. You may opt into receiving GoFundMe Texts with marketing content, and consent to receiving marketing texts is not a condition of purchase.
After opting into GoFundMe Texts, in addition to the main messages the service offers, you may receive one or more welcome messages or administrative messages, such as (in some cases) a request to confirm your consent to receive GoFundMe Texts.
Please consult our Privacy Notice for information on how we use the information you provide us through GoFundMe Texts, including how we may use cookies to personalise your experience (e.g. shopping basket reminders).
Eligibility
By consenting to receive GoFundMe Texts, you represent that you are 18 years of age or older and understand the obligations and agree to the terms set forth in these SMS Terms and the GoFundMe Terms of Service. You further represent that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and for which you are authorised to opt into GoFundMe Texts.
Costs of GoFundMe Texts
GoFundMe does not charge you for GoFundMe Texts. But message and data rates may apply, so depending on your plan with your mobile or other applicable provider, you may be charged by your carrier or other applicable provider.
Opting Out of GoFundMe Texts
Message and data rates may apply. Unless otherwise noted, we may send multiple, recurring messages. For services operated through 36282, you can get help by texting HELP to 36282, and you can opt out by texting STOP to 36282. For GoFundMe Texts operated through a different number, text HELP to that number for help and STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the GoFundMe Texts programme to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You must separately opt out of each number from which you’ve provided us with consent to receive GoFundMe Texts.
We may change the phone number or short code from which we send GoFundMe Texts. Unsubscribe and other requests sent to a phone number or short code that has been changed may not be received by us, and you agree GoFundMe is not responsible for honouring requests sent to a phone number or short code that has been changed.
Participating Providers
GoFundMe Texts sent from short codes are supported on all US providers. Please note, however, that the supporting mobile carriers may change without notice, and the particular GoFundMe Texts programme you join, including those operated through a different number, may be limited to specific carriers. GoFundMe and the mobile providers (for example, T-Mobile) are not liable for delayed or undelivered messages.
Modifications to these SMS Terms
We reserve the right to modify these SMS Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your continued enrolment in GoFundMe Texts shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
Contact Us
For more information, please contact us.