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Caring Customers — The Kind 50

special deliveries

Caring Customers

A delivery can be about
more than what shows
up at your door. For three
people, everyday deliveries
became opportunities to
deliver something in return.

A smiling young woman in a 7-Eleven T-shirt holds a Diet Coke in front of a drinks fridge.

a free 7-eleven

Serena Neel wanted to
show delivery drivers a little
extra appreciation. So she
created a mini convenience
store at her home.

Serena Neel smiling to the camera by her front door.

She stocks it with hot
dogs, drinks, Slurpees,
and more, all free for
drivers stopping by.

Serena stands in her mini convenience store in front of the Free 7-Eleven drinks fridge.
A man on a paved side passage lays out hot food beside shelves of snacks and a drinks machine.
A young woman pins a “7-Eleven” style promotional poster to a wall.
Two women cheer in a doorway as confetti flies, a “Free 7-Eleven” fridge behind them.
A smiling woman sits in a mini convenience store with a white poodle in her lap.
A hand points into a heated food cabinet stocked with 7-Eleven boxes.
A man on a paved side passage lays out hot food beside shelves of snacks and a drinks machine.
A young woman pins a “7-Eleven” style promotional poster to a wall.
Two women cheer in a doorway as confetti flies, a “Free 7-Eleven” fridge behind them.
A smiling woman sits in a mini convenience store with a white poodle in her lap.
A hand points into a heated food cabinet stocked with 7-Eleven boxes.

a second chance at retirement

Brittany Smith and Richard Pulley smile at the front door while holding a GoFundMe check.

After seeing 78-year-
old Richard deliver her
daughter’s DoorDash order,
Brittany Smith learned he’d
come out of retirement
when his wife lost her job.

A Ring doorbell view of a porch and lawn, with an older man walking up the path.

“he should be retired, living his best life”

Brittany started a GoFundMe to help
Richard retire again.

More than 30,000 donations came in,
including one from DoorDash. By then,
Richard had completed nearly 6,000
deliveries for the platform. The
outpouring meant he no longer had to
keep working out of necessity.

Richard and Brittany smiling at his navy front door, holding a large GoFundMe check made out to Richard Pulley.

$973k+

raised for Richard

Brian and Katey smiling together outdoors in the evening light.
A Ring doorbell view down a lit side passage between two house walls at night.

the extra stop

When Brian Wilson and
Katey Duppong ordered
Domino’s, the restaurant was
out of Diet Coke. So their
delivery driver Dan Simpson
made an extra stop and paid
for one himself.

A TV screen showing a cartoon “Happy Retirement, Dan the Man” card with pizza boxes and bottles of Diet Coke.

A retirement gift

Brian and Katey returned the kindness with
a GoFundMe for Dan, who was nearing
retirement after working a second job for
14 years.

$13
Dan, you’ve reached the UK! A small act of kindness really does go a long way. Enjoy retirement!
$20
Dan, enjoy your retirement. I hope in your 14 years you’ve spread your beautiful heart to other drivers.
$25
This was such a heartwarming story. kudos to you, Dan, on all you have overcome and for being such a good person.
$17
You remind me of my own Dad, similar age and a retired steel worker. He’s now enjoying his retired life and I’m so excited that you’re about to as well!
Dan, flanked by Brian and Katey, holds a large cheque for $170,931 made out to “Dan The Man”.

Over $170,000 raised

On April 30, 2026, Brian and Katey
presented Dan with the check as he
officially entered retirement. Dan wants
to spend his time photographing native
plants, hanging out with his cat, and
giving back to organizations that help
people with addiction.

Thank your delivery driver

Start a GoFundMe