Need Help With Paying Your Rent? Here’s How to Get It

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| 9 min read Financial Assistance

Have you ever needed help with paying your rent or felt the pressure of falling behind on household bills? If you have, then take some comfort in the fact that you are not alone. The post-pandemic period of 2021-2023 saw significant increases in just about every household expense, leaving millions of Australians with no other choice but to seek rental assistance.

The rising cost of living has put pressure on Australian families, impacting emergency budgets across the country. A 2018 report from the ABC found that a quarter of Aussie households had less than $1,000 in emergency savings. When so little can be put aside for extreme situations, any emergency can cause financial stress.

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Why people need help with rent

According to the Australian Institute of Health and Welfare, households fall into “housing stress” when more than 30% of their gross income goes towards housing costs. This stress is only compounded for low-income households, where that percentage goes up to 40%. This leaves a small budget for expenses like food, transport, healthcare and education.

The Survey of Income and Housing (SIH) from the Australian Bureau of Statistics reports that almost 60% of low-income renters experienced housing stress as a result of accommodation costs. Densely populated cities like Sydney, Melbourne and Perth have a fierce competition in their rental markets making the risk to fall into financial dire straits even higher.

With advance payments like rent bonds and deposits to worry about on top of the regular litany of household bills, there’s little mystery as to why so many tenants are seeking rental assistance with the simple goal of getting by.

Financial challenges are widespread

While few can count themselves safe from the precarious position many renters find themselves in today, it’s important to acknowledge the distinct vulnerability of certain demographics. A 2023 report from the Financial Resilience Barometer (FRB) found that Australia’s most financially vulnerable localities were also extremely disadvantaged in other socio-economic aspects, with high levels of both financial resilience and vulnerability co-existing alongside each other throughout the nation’s capitals. This shows that disadvantaged groups may be affected by rental costs anywhere in the country.

Another hidden complexity of housing insecurity is just how quickly a difficult financial situation can worsen. Consumer advocacy groups have warned of the dangers surrounding the Buy Now Pay Later (BNPL) sector’s recent move into the rental market, offering to ‘instantly’ cover the rent costs of struggling tenants. Additional fees and high interest rates are the unspoken drawbacks to schemes like these, leaving burdened renters in an even worse position than before.

How to get help with paying rent

Although recent economic trends and the present outlook for renters might seem bleak, it’s important to remember that you’re never on your own. Struggling to foot the bill for household costs is a lot more common than you might think, but the good news is there are numerous avenues to seek rental assistance.

Read your tenancy agreement and contact your union

It might seem obvious to remind tenants of their extensive rights and protections, but it is always a worthwhile practice. A careful read through your tenancy agreement will inform you of your specified rights in a range of contexts, such as: late rent payments and eviction proceedings.

The Tenants’ Union in your state can inform you on local laws around eviction and how long you have before proceedings may start. They will generally outline the best course of action for you to take depending on your specific tenancy agreement, and how to come to a lawful and amicable outcome with your landlord. Each Australian state has unique residential tenancy laws, so make sure you consult the correct legislation for your jurisdiction.

Here is a state-by-state breakdown of the official Tenants’ Unions and tribunals that may offer help with paying rent in an emergency:

Australian Capital Territory:

New South Wales:

Northern Territory:

Queensland:

South Australia:

Victoria:

Tasmania:


Western Australia:

It’s also worth noting that when it comes to housing security issues, Australia’s First Peoples continue to experience a unique disadvantage. While amounting to just 3.2% of the total population, Indigenous Australians made up around 20% of people experiencing homelessness at the 2021 census.

Institutions like the National Aboriginal and Torres Strait Islander Housing Association (NATISHA) and the National Indigenous Australians Agency provide specialised support and advocacy for community-led housing nationwide.

Talk to your landlord

If you have a good relationship with your landlord, they may be willing to provide help without the involvement of third parties. While there is no legal obligation on landlords to accept late or partial payments, they may be prepared to do so in certain circumstances.

Contact charities

Registered charities like the St Vincent de Paul Society play a key role in alleviating socio-economic hardship on a not-for-profit basis. The Australian arm of this global organisation provides more than $50 million per year to help cover the essentials for those struggling. They offer a range of support services across Australia, and may be able to help if you are experiencing an housing emergency or homelessness situation.

As Australia’s cost of living continues to soar, St Vincent de Paul National President Claire Victory has highlighted the growing dependence on charitable services:

“Our teams across Australia are experiencing a huge jump in demand from Australians struggling to afford basic living expenses such as housing, food, utilities and healthcare. Many are coming to us for the first time in chronic financial stress, as month after month of skyrocketing inflation and the flow-on effects of higher interest rates leave them unable to cope.”

You can contact Vinnies by calling 13 18 12 to find the specific supports available in your area, or make a donation to help keep this essential service afloat.

Explore other income sources

Although not a long-term solution to acute financial difficulty, seeking alternative sources of income can offer a quick fix if you’re falling short on monthly bills.

Seek help from friends and family who may be able to provide support, or request a pay advance from your employer. Some companies offer hardship advance payments for employees who are struggling financially, and it’s always worth making a request in emergency rental situations.

If you’re not in a crisis situation but could use some extra cash to help with daily costs, consider selling used items on platforms like Facebook Marketplace, Ebay or Gumtree.

Consider crowdfunding

Crowdfunding can provide crucial rental assistance when government and charity funding falls short. Rather than struggling with unworkable wait times and stringent application forms, you can harness the power of community and social media to receive quick access to tangible help.

Whether you’re seeking aid on an individual or group basis, GoFundMe allows you to immediately launch a fundraiser and share your story among your network and on social media. Donations can instantly be sent to your bank account, meaning help from loved ones and strangers will arrive right away.

Rent payment help for veterans

If you’re a veteran seeking support with rental costs, the Australian Department of Veterans’ Affairs may be able to provide assistance. They specialise in supporting those who have served in defence of the Australian nation, and provide aid and subsidies to veterans’ families.

You may be eligible for Acute Support Packages, Homelessness Support or Rent Assistance, so it’s worthwhile browsing their services or contacting them directly if you’re in need of urgent help.

Government aid

Government funding plays a crucial role in providing structural housing assistance to those who need it. There are a number of national schemes available in Australia that you can access if you meet certain criteria.

Services Australia is a government agency specialised in the delivery of a number of economic and social programmes. They offer a range of monetary housing aids like Rent Assistance and Crisis Payments, and can also provide valuable financial education and advice on managing your money.

This report from the Parliament of Australia suggests that those in private rental accommodation will always need some form of subsidy in order to meet costs, so it’s worth exploring if government schemes like the Commonwealth Rent Assistance can help you.

If you live in New South Wales, the housing wing of the Department of Communities and Justice provides Rentstart Bond Loans, which consist of financial assistance packages covering up to 100% of rent bonds on new private rental tenancies. You’ll need to provide paperwork and meet some eligibility requirements in order to apply, but successfully obtaining a Rentstart Bond Loan could have a transformative effect on your situation.

Financial literacy can make a world of difference

Anyone can fall victim to financial difficulty, and you should never blame yourself for winding up in a tough situation. While many economic factors are completely out of your control, there are a number of resources available to help better manage the areas you do have power to change.

Organisations like Moneysmart strive to place financial power back in the hands of ordinary Australians, helping them not only to take control of their money, but to build a more financially literate and stable future. They offer free budget planner and simple money management tools to help you keep track of your day-to-day finances. They also have an action plan on simple ways to save money.

There’s no shame in asking for help

Sadly, shame is an all-too-common side effect for those experiencing financial hardship. Volunteers from the crisis support charity Lifeline cited money-related stress as one of the leading issues affecting callers, with demand for the service reaching its highest point since the pandemic.

While financial burdens are real and stressful, compounding them with feelings of shame doesn’t help anyone and can actually be detrimental to your situation in the long run. As Financial Educator Paridhi Jain recently pointed out in her article for The Sydney Morning Herald, shame is an emotion that drives withdrawal and secrecy, neither of which will do anything to help your financial situation.

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Written by nicola