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Help Deborah Retain an Attorney for Mediation

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“In late August, Miss Pierce called again to complain of a clogged toilet. Maintenance went out and saw that the issue was related to user error, not a maintenance concern. They worked with her to show her how to utilize her toilet properly.” Kyle Webster, September 22, 2022.

Hi, everyone. I’m Deborah Pierce. I live in an apartment building owned and managed by Supportive Housing Management Services (SHMS).

Kyle Webster is SHMS's Vice President of Housing and General Counsel; he is also on the board of directors at Just Mediation Pittsburgh, a non-profit with fewer than ten employees.

On August 31, 2022, Mr. Webster personally issued me an eviction notice for a staggering $2,170 in past-due rent.

One of the four remedies on the eviction notice is to "Agree to mediation with Just Mediation Pittsburgh." I considered that option until I discovered Mr. Webster has a conflict of interest.

As VP of Housing at SHMS, his primary duty is to act in the best interest of SHMS. However, as a board member of Just Mediation Pittsburgh, he also has an equal obligation to act in the best interests of tenants who have fallen behind in their rent. This dual role presents a clear conflict of interest.

Because of his conflict of interest, I filed a complaint with the Pennsylvania Attorney General's office in early September 2022, hoping they would act as a mediator.

In his response to the AG’s office, Mr. Webster elaborated on the broken toilet I had reported several weeks before receiving the first eviction notice. He meant to humiliate and embarrass a 71-year-old woman, but instead, he authored a glaring insight into his character.

There are too many documents and emails to include here:
  • An eviction notice in September 2022 for $2,170 in past-due rent.
  • Four nonprofits requested documentation about the past-due rent, but SHMS will not provide documentation.
  • A non-profit organization donated, but SHMS will not give me the amount.
  • Seven audits since 2022 show a different past-due amount ranging from $346 to $2,627.
  • An accounting ledger Mr. Webster provided is missing 38 months of activity.
  • A 2nd eviction notice in January 2024 for $691 in past-due rent.
  • A 3rd eviction notice in 2024 for $774 in past-due rent after receiving an unexplained $768 refund.

Kyle Webster's principles and business decisions don't serve anyone's best interests. He’s inclined to create situations that exist only in his overactive imitation.

The details, emails, and documents are on my website, DPierceSHMS, which a hosting company has gifted to me.

I aim to raise $3,500 for a landlord-tenant lawyer to advise me during mediation. Mr. Webster is an attorney, leaving me at a significant disadvantage. Your small $10 donation can put an end to my two years of being bullied.

Thank you for taking the time to read my story and for considering supporting me.

Deb

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Organizer

Deborah Pierce
Organizer
Pittsburgh, PA

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