Help On Moving Into A Better Living Situation!

Hey, My Name Is Kylee Rager. I Am 24 Years Old . I Have A 3 Year Old Son. Me and my twin sister moved into the Richfield Apartments on September 9, 2023.. after living in a different apartment, that had no hot water. I’m moving into the Richfield apartment to discover that there is zero heat.! Through the negative weather conditions it’s been hard trying to stay warm due to no heat! I’ve contacted the leasing office and I just get the runaround, leasing office agents are very careless! A few days before New Year’s I was injured in a head-on collision, so not being able to make the hours I was supposed to be working, it’s hard to gather up the funds to apply and relocate to a different apartment.. I spent almost $1000 to try and stay warm that’s including space heaters, warm clothes for the kids and heated blankets! Not to mention my Xcel Energy bill is through the roof! I’m at wits end and feel stuck. I would appreciate if anyone is able to help me out . And hopefully will be able to relocate and find a new home.