Honoring Kerry Jolley

It is with a heavy heart and great sadness that we announce Kerry Jolley’s passing. Kerry, Director of Training and Hospitality for Hofman Hospitality Group, was the heart and compass of our hospitality for nearly 11 years, and she will be missed.

 

Kerry began her journey with Hofman Hospitality Group (HHG) in March 2011 and was promoted to Director of Service and Southern Hospitality for Lucille’s Smokehouse Bar-B-Que in 2012. She immediately made an impact on Lucille’s culture, elevating Lucille’s Manager-In-Training program, including formal certification of our training store locations. Kerry also enhanced our new store openings, adding standard procedures that ensured consistent messaging, training, and protocols. During her tenure, Kerry successfully led and opened eleven new stores with HHG. Countless team members and managers started their careers with Kerry by their side. As a key member of our leadership team, it was no surprise to anyone that Kerry was promoted to the Director of Training and Hospitality for all HHG concepts in 2020.

 

Kerry played a vital role in the success and growth of the company, and her contributions are immeasurable. She improved and enhanced nearly every facet of operations including training, hospitality, service, and leadership throughout her career with us. While we are all deeply saddened by this sudden loss, we are confident that Kerry’s impact on the HHG family will endure in the team members she supported and mentored, the trainers that she inspired, the managers she empowered, and the kindness she bestowed upon everyone who she encountered.

 

Kerry was the embodiment of hospitality in every way. We will never forget her kindness, generosity, warmth, and charisma. We express our immense gratitude for the time we had with Kerry and for all that she did for us, collectively and individually. Although words alone cannot express the extent of our gratitude to her, there are three words that mean so much to us: Kerry, from your HHG family, “thank you kindly”.

 

Funds raised through this account will help offset funeral costs as well as assist with the financial burden that a loss like this so often brings.