Help Our Grandparents Recover Their Atlanta Home

My grandparents, Dorothy and George Williams, are currently grappling with a daunting predicament concerning their home renovation project, and we're turning to our community for assistance. Since 2022, they have been displaced from their residence, and given their ages of 73 and 80 respectively, the prolonged separation from their familiar surroundings has been exceptionally challenging.

Their urgent need for renovations stemmed from hazardous conditions, notably a deteriorated floor resulting from years of water line leaks. Seeking assistance, my grandparents engaged with a team working on a neighboring property. Regrettably, they fell victim to exploitation when a representative presented them with a construction contract under false pretenses, masquerading it as a mere cost estimation. Under duress, my grandparents reluctantly signed, handing over a significant upfront payment.

In March of 2022, the representative claimed to have secured a city permit and requested the remaining 50% deposit of the project's budget. However, work abruptly ceased the following day, with the crew citing a lack of necessary permits. The company and its workers abandoned the project, leaving my grandparents in dire straits. Left with no alternative, we had to secure our own permit and proceed with the renovation independently. Adding insult to injury, the company refused to refund the initial payment in full, only offering a partial reimbursement of $10,000 while imposing a hefty 25% cancellation fee, despite the incomplete work.

This ordeal has been a nightmare for my grandparents, and they are in urgent need of assistance. Any support our community can offer would mean the world to them. Thank you for taking their plight into consideration and standing by them during this trying period.

Current state of the home: